Terms and conditions

  • Conditions of Delivery
  • Conditions of Payment
  • Returns and Exchanges  
  • Privacy Policy
  • Contact Us
  • Return Postage Address

14 Days Approval

For Aventura Ecuestre it is most important that you are 100% satisfied with your product.
We offer 14 days unconditional approval on any item purchased from our website.

Conditions of Delivery

Goods are dispatched Monday to Friday max 4 days  after receiving payment if the goods are available.

Postage is charged at postal rate. We will be happy to quote specific postage costs to ensure that the correct amount is sent. Please contact us at info@spanishboots.co.uk  if any further information is required.

Conditions of Payment

Payment by Master Card or Visa Credit/Debit Card can be made via the website through our secure server Paypal.

Payment can be made by bank transfer quoting  the following details:

Account Name: Aventura Ecuestre
Bank: Banesto
Bank Account : IBAN: ES 78 0030 4090 1202 9355 9273

Reference: Please quote your name and the reference number of the boots

Please send us the confirmation of payment by email to info@spanishboots.co.uk

Returns and Exchanges  

We will supply a full refund (excluding postage and packaging) on any item returned unspoiled within 14 days. Alternatively you may exchange the item with additional costs covered by yourself.

Goods damaged on arrival must be notified to us within 48 hours of receipt. Goods becoming damaged, in your opinion through defective materials or poor workmanship, should be returned for inspection immediately. In some cases, it may be necessary for the item to be returned to the manufacturer for testing; this can take up to 28 days. Under no circumstances should items continue to be used when damaged, as it will be deemed that you have accepted the goods in their damaged condition. Postage fees will be reimbursed for justified damages.

Important: Special orders or made to measure purchases are non-refundable.

Please Contact us per email: info@spanishboots.co.uk  to inform them that you are returning goods and add a covering letter of explanation. Ensure that proof of posting is obtained.
Cancellations: Non stock items are made to order; cancellation is not possible once the order has been confirmed.

Complaints: If you have any complaints about this website or any products or services offered, please email your comments to info@spanishboots.co.uk  and we will respond to your email as soon as possible.

Privacy Policy

We do not supply customer information to third parties. We will only use your email address to contact you in relation to an enquiry you have made.
Contact Us
If you have any questions please contact Christina Ward by email: info@spanishboots.co.uk.

Return Postage Address:

Aventura Ecuestre
Hotel Dos Mares
Km 79.5 N340
11380 Tarifa, Spain

Business Registration:  Aventura Ecuestre S.L CIF: B11496510